Cisco Anyconnect Verify Your Network Connection


Aug 30, 2018 If your network is live, make sure that you understand the potential impact of any command. Troubleshooting Process. This typical troubleshooting scenario applies to applications that do not work through the Cisco AnyConnect VPN Client for end-users with Microsoft Windows-based computers. These sections address and provide solutions to the. Moreover, check that the correct inbound and outbound interfaces configuration is in place for each rule, per your network design, as shown in the image. Verify that SIP inspection is disabled. Please review the previous section AnyConnect clients cannot establish phone calls to know how to disable SIP inspection.

  1. Cisco Anyconnect Connection Timed Out
  2. Cisco Anyconnect Verify Your Network Connection Login
  3. Cisco Anyconnect Connection Timeout
Launch VPN Service

NIU's Virtual Private Network (VPN) service allows current faculty, staff, and students to login and then send and receive data securely across public networks. Several enterprise applications at NIU, including PeopleSoft, Cascade, etc., require VPN access from off-campus. All NIU employees and students, however, are encouraged to use NIU's VPN service to access NIU data and applications whenever they are away from the campus network and especially when traveling. (See Information Security Guidelines for Travel).

  • Troubleshooting Logs. Export information from the VPN client to help locate and isolate a connection problem. From the Applications folder, click the AnyConnect VPN icon to open the user interface. A new pane labeled Cisco AnyConnect VPN Client will pop up.; Click on the gear shaped icon lower left panel; Select the Statistics tab.; Click the Export button. The details contain.
  • Unified Endpoint Compliance – This module checks the state of installed Cisco AnyConnect software, automatically updating the antispyware, antimalware, and antivirus. It also monitors OS levels, hardware, and applications to verify their compliance.

How to use NIU's VPN Service (most common option)

  1. To download Cisco AnyConnect, you will need to click and choose the Group for the access you require. Login with your NIU [email protected] and password. You will be required to verify your account before moving forward.
    • Most faculty and staff will already have this client on their NIU-managed desktop/laptop. Others will have the opportunity to download and install the client at this point.
  2. From your device launch the Cisco AnyConnect client. At 'Ready to Connect', enter and click Connect.
  1. **You must select the group first. This box will appear behind the sign in page.
    When prompted for Group, choose the Group for the access you require. For general campus access please choose NIU_Split_Tunnel_VPN or NIU_Full_Tunnel_VPN.
  1. Enter your NIU [email protected] then click next then enter your password click Sign in. You will be required to verify your account.
  2. *NOTE: This will pop-up each time you login to the VPN no matter which option you choose.
    Click Yes or No or press ENTER
  3. The AnyConnect client will then complete its connection.
  4. To disconnect, open the active AnyConnect window and click to Disconnect.

How and Why to use NIU's Split Tunnel vs NIU's Full Tunnel

NIU_Split_Tunnel_VPN option is the least secure but should be used when:

  • you trust the network you are on (e.g. your home network or a remote workplace) AND
  • you must simultaneously connect to data, devices or services (e.g. printers, file shares, etc.) on the home/remote network and to data, devices or services on NIU's network.

NIU_Full_Tunnel_VPN is the most secure and should be used when:

  • you are connecting to NIU's network from an unsecured location (e.g. local restaurant or coffee shop)
    • you will not be able to print to a wireless printer when connected to the Full Tunnel

Having Trouble?

Depending on your home network, you may not be able to connect to home devices when connected to VPN. This is especially true in 2 circumstances:

  • You use an internal DNS system
  • Your internal network uses 10.x.x.x

Cisco Anyconnect Connection Timed Out

Workarounds include:


Cisco Anyconnect Verify Your Network Connection Login

  • Use a local hosts file
  • Use 192.168 on home network
Cisco Anyconnect Verify Your Network Connection

Do not use Firefox. Details about the browser issue below:

  • The newest Firefox Version 74.0, that was Released on March 10, 2020 is NOT supported on our current Cisco AnyConnect VPN.
  • Older versions of Firefox on MAC OS have an issue with the Firefox Certificate Store. You will need to use a different browser.

Cisco Anyconnect Connection Timeout

If you are still unable to install the client or cannot successfully login, please submit an incident by clicking the red button to the left to Submit an Incident.